Why It Matters: Value-based contracts and reporting and readmission penalties mean that small inefficiencies add up to major costs. Practices often lack the bandwidth for the kind of deep, continuous patient support that keeps people out of the hospital.

How Storyline Helps Practices:

• Breakeven math that makes sense. With an average inpatient admission costing $14,500+ and readmissions costing even more, averting just 3–4 admissions per 100 patients annually covers Storyline’s fees.

• Medication accuracy. We reconcile and verify meds with patients, directly improving MIPS Quality ID #130 performance.

• Readmission reduction. Proactive record synthesis, teach-back education, and continuous navigation target the top drivers of costly revisits.

• Provider efficiency. Our clinic-ready summaries save provider admin time, letting you focus on care delivery.

• Alignment with value-based benchmarks. By reducing acute care spend (which makes up ~31% of U.S. health costs), Storyline helps your practice hit quality and cost targets.

Bottom Line for Practices: Storyline supports your panel with consistent navigation, record reconciliation, and patient empowerment. That means fewer admissions, better reporting, and patients who arrive prepared.

Why It Matters: Residents often juggle multiple providers and frequent transitions. Communication breakdowns, medication confusion, and fragmented records contribute to avoidable ER visits and hospitalizations.

How Storyline Helps Assisted Living:

• Health Advisors with NP training. We bring advanced clinical insight—not just task-based case management.

• Transitional care focus. We support residents before and after medical visits, preventing avoidable hospitalizations.

• Personalized, portable health portfolios. Residents and families gain a single, organized record that moves with them.

• Family communication. We provide proactive updates, helping families feel connected and confident in their loved one’s care.

• Life-centered goals. Our navigation model supports dignity, independence, and preventive care.

Evidence from Literature:

• Dedicated clinical navigation in assisted living reduces urgent care visits by up to 80%, hospitalizations by up to 66%, and improves preventive care uptake by over 60%.

• Storyline is modeled on these proven principles, with an emphasis on NP-level advising and transitional care.

Bottom Line for Assisted Living: We offer residents and families a steady clinical guide, reduce crises, and strengthen trust in your community’s care.

Isn’t this work already happening in our clinic or community?
Not at the depth or cadence required to change outcomes. Only 12% of U.S. adults have proficient health literacy. Without teach-back and structured navigation, most patients cannot follow through on complex plans. Storyline fills that gap.

Are medical record errors really that common?
Yes. Duplicate and mismatched records occur in 8–12% of EHRs, with match rates dropping to ~50–60% across organizations. These errors create risk of wrong-patient care and unnecessary repeats. Storyline reconciles and consolidates records into a longitudinal narrative you can trust.

What exactly does Storyline deliver?

• Comprehensive health portfolios that synthesize fragmented records.

• Continuous navigation with predictable check-ins.

• Teach-back education to improve comprehension.

• Clinic-ready summaries that save provider time.

• Coordination with families and care teams across transitions.

What if my patient’s or resident’s needs change?
After your first year with Storyline, if you determine that you would not like to be in the program anymore for any reason, you can notify Storyline, and a 60-day cancellation notice will be placed on your account. You may resume at anytime in the future.