Program Information
Your Health Story Simplified
Personalized support that helps you stay organized, prepared, and confident in every step of your healthcare journey.
At Storyline Health Navigation, we know that most of the real work of healthcare happens between appointments, in the follow-ups, the paperwork, and the endless coordination. Our membership is designed to fill that gap. Whether you need light guidance or ongoing support, we help you bring clarity to complex medical details, prepare for visits, and connect your care team with confidence.
Care Foundations
Record Review + Health Summary (Initial): Comprehensive assessment of your medical history, medications, and test results to create a clear, organized foundation for your care.
Visit Preparation: Guidance before appointments to clarify goals, interpret outcomes, and ensure next steps are completed.
Follow-up: Follow-up after appointments to interpret outcomes, go over medication changes, and ensure next steps are completed.
Patient Education + Advocacy: Evidence-based explanations and active support in communicating with providers, making decisions, and understanding your options.
Ongoing Care
Health Literacy Coaching: Translating medical language into plain English so you can make confident, informed choices.
Care Navigation: Continued assistance scheduling & preparing for visits, reviewing recommendations, & preventing things from falling through the cracks.
Secure Portal Access: Private, HIPAA-compliant access to your health portfolio, visit summaries, and direct messaging with your NP advisor.
Continuity of Care Review: Monthly check-ins to keep all your health care needs aligned and your health portfolio up to date with new tests, visits, and diagnoses.
Practice Partnership
Clinical Navigation Support: Our Nurse Practitioners serve as an extension of your team: closing referral loops, organizing records, and ensuring patients follow through on care plans.
Value-Based Alignment: We help practices meet quality and risk-adjustment metrics by improving adherence, documentation accuracy, and patient understanding.
Time Back for Clinicians: Storyline handles the in-between work (patient education, coordination, and follow-up) so providers can focus on clinical thinking, not administrative chasing.
For more information, refer to the “For Providers” tab to see how Storyline can help providers through our membership.
Each pathway helps you make sense of complex healthcare, turning confusion into confidence.
What’s Included
Organized Records
We transform scattered notes, test results, and discharge papers into a single, clear health summary that you and your care team can actually use. Better organization means better communication and fewer missed details.
Visit Prep
Every appointment should feel productive, not overwhelming. We help you outline your goals, prepare the right questions, and capture key takeaways so every visit moves you closer to progress.
Care Coordination
Managing multiple doctors, tests, and follow-ups can be a full-time job. Our team handles coordination so your providers stay connected, appointments don’t get lost, and care plans move forward seamlessly.
How It Works
Start: We send your welcome packet and portal invite.
Set Up: Share essentials and we build your health summary.
Coordinate: We handle scheduling, follow-ups, and provider handoffs.
Stay Clear: Review visit notes, next steps, and coverage guidance anytime.
