Lauren Shurson Lauren Shurson

The Final Adventure & dying Well

We live in an age obsessed with preservation. We count our steps, monitor our sleep, and stretch our lives longer than any generation before us. And yet, paradoxically, cancer is rising in the young, anxiety is everywhere, and many of us are living longer without feeling more whole.

Perhaps the goal was never just longevity. Perhaps healing was always meant to include peace.

“To die will be an awfully big adventure,” Peter Pan says — but maybe the real adventure is learning how to live and die well at the same time. Because death isn’t the opposite of life; it’s the frame that gives life its meaning. And when we learn to face it with curiosity and presence, even the end becomes part of the story worth telling.

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Lauren Shurson Lauren Shurson

Care Collective Podcast

We’re sharing a sneak peek of our recent conversation with the team at The Care Collective Podcast. The first snippet is weighty. It touches on the realities (ultimate consequence and shame) that often sit just below the surface in healthcare. But at the center, it isn’t about blame. It’s about learning to tell our stories honestly, and about offering support in places where silence has too often lived.

What we’re reaching for is understanding. Understanding between patients and providers. Understanding between families and systems. Because only when the whole story is spoken can healing start to take root.

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Lauren Shurson Lauren Shurson

Embodying the Clinical Story: Incarnation and the Practice of Presence in Healthcare

Burnout, compassion fatigue, fragmented care—these are not abstract terms. They are the daily reality of modern medicine. Clinicians are stretched thin, patients often feel unseen, and both sides of the stethoscope carry the weight of disconnection.

And yet research keeps showing something striking: when clinicians practice presence—full attention, attunement, and availability—something changes. Patients heal better, and clinicians themselves find resilience. Anxiety can fall in as little as forty seconds of compassion (Fogarty et al., 1999). Pain responses shift under fMRI when care is patient-centered (Sarinopoulos et al., 2013). Even symptoms of post-traumatic stress are lower after medical crises when patients experience care as compassionate (Moss et al., 2019).

The medical literature calls this therapeutic presence—a way of being that goes beyond proximity to embrace mindful awareness, relational depth, and attentive listening. Theological language goes even further. “The Word became flesh and dwelt among us” (John 1:14, ESV). The Incarnation reveals God’s healing nearness. What clinical science describes in terms of lowered anxiety and improved adherence, theology frames as the very grammar of divine love: God heals by drawing near.

Presence, then, is not an optional extra. It is constitutive of healing itself. When clinicians show up with compassion, they echo the deepest pattern of healing in the universe—and they often find that what they give is also what sustains them.

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Lauren Shurson Lauren Shurson

“I Put Myself Back in the Narrative”: Toward a Foundational Rebuilding of Healthcare

Diagnostic harm is now one of the leading causes of death and disability in the U.S.—and fragmented records are a primary reason why. This isn’t just about better systems. It’s about reclaiming story, structure, and clinical safety. From Hamilton to health policy, here’s why Storyline believes it’s time to rebuild the model from the ground up.

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Lauren Shurson Lauren Shurson

The Ancient and Beautiful Work of Caregiving

Caregiving is older than medicine—and just as vital. Drawing insight from characters like Cordelia and Samwise, this Storyline reflection explores how caregiving has always required presence, sacrifice, and courage. It’s still hard. And still beautiful.

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Lauren Shurson Lauren Shurson

When You Need to Be Known, Not Just Seen

There is a quiet power in being known by your provider—not just as a list of diagnoses or medications, but as a person with context, fears, and goals. In a system that often rushes, the most sacred thing we can offer is space: space for grief, for fear, for trust. This post explores why continuity in care still matters—and how patients and providers can reclaim it together.

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Lauren Shurson Lauren Shurson

Strong at the Broken Places

Inspired by Hemingway’s famous line, this reflection explores what it means to be "strong at the broken places." From trauma-informed care to narrative medicine and the limits of AI, we explore how healing happens not in perfection, but in presence—and how the most meaningful care is always rooted in relationship.

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Lauren Shurson Lauren Shurson

A System That Devours Its Own: Why Providers Are Set Up to Fail

If you’ve ever felt like the system is working against you as a provider, it’s not just in your head. Between burnout, moral injury, impossible documentation, and disappearing flexibility, many clinicians are at their breaking point. In this second part of our series, we turn the lens toward those giving care—and ask: how can we build a system that actually sustains the people it needs most?

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Lauren Shurson Lauren Shurson

A System That Devours Its Own: Why Patients Are Set Up to Fail

Even the most organized patients struggle to get answers, refills, or follow-ups—not because they’re doing something wrong, but because the system wasn’t built to help them succeed. In this first of a two-part series, we explore how healthcare sets patients up to fail—and what to do about it.

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Lauren Shurson Lauren Shurson

Phone-A-Friend Care Isn’t A System (but It’s the System We’ve Got)

When people can’t get answers from their provider, they text a friend. Sometimes that friend is a nurse. And sometimes, that’s the only reason they get clarity. This post explores how that became our default—and how Storyline began by filling in the gap with time, trust, and translation.

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Lauren Shurson Lauren Shurson

When Silence Isn’t Neutral

Silence can be powerful—but not always healing. This post explores how silence harms in healthcare: through language barriers, clinical avoidance, and systemic design. Featuring data on patient dismissal, interpreter access, and memory gaps in care—grounded in the lyrics of The Sound of Silence.

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Lauren Shurson Lauren Shurson

The Sound of Everything

We are surrounded by noise—not just in our cities, but in our minds. This post explores what we’ve lost in the absence of true quiet, how overstimulation is reshaping our capacity for joy, and why doing “nothing” might be more meaningful than we think. Featuring Tolkien, Gordon Hempton, and an unexpected return of Winnie the Pooh.

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Lauren Shurson Lauren Shurson

The Tools We Choose: Why We Picked Telehealth & What It Cost

Technology alone won’t fix healthcare. In this piece, we explore how tools like telehealth can either connect or divide—depending on how we use them—and why the real work is building infrastructure that’s truly thoughtful, not just fast.

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Lauren Shurson Lauren Shurson

Pooh & Value Based Care: Part Two

Can we measure compassion without losing it? In part two of our series, we explore how value-based care tries to reward better outcomes—but sometimes leaves behind the patients and providers who need support most. With help from Pooh, Piglet, and Tigger, we consider what care really means in a world of dashboards, double documentation, and quiet moments that still matter.

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Lauren Shurson Lauren Shurson

Measured Care, Missed Moments: What Pooh Can Teach Us About Value-Based Healthcare

In a world obsessed with doing more, faster, Pooh reminds us that being still and paying attention might just be the most important work of all.

As patients, we often feel the pace of modern medicine—short visits, rushed decisions, more screen than face time. Behind the buzzwords of “value-based care” lies a deeper tension: we want healthcare to focus on real outcomes, but the system still rewards volume. What if the wisdom we need isn’t in doing more, but in noticing more?

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