Lauren Shurson Lauren Shurson

When Silence Isn’t Neutral

Silence can be powerful—but not always healing. This post explores how silence harms in healthcare: through language barriers, clinical avoidance, and systemic design. Featuring data on patient dismissal, interpreter access, and memory gaps in care—grounded in the lyrics of The Sound of Silence.

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Lauren Shurson Lauren Shurson

The Tools We Choose: Why We Picked Telehealth & What It Cost

Technology alone won’t fix healthcare. In this piece, we explore how tools like telehealth can either connect or divide—depending on how we use them—and why the real work is building infrastructure that’s truly thoughtful, not just fast.

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