The Ghosts of Value-Based Care: A Dickensian Tale of Health System Renewal
In the spirit of Dickens's classic A Christmas Carol, we reflect on healthcare through a lens of compassionate realism. Our system has battled many Cratchits and Tiny Tims (patients and families bearing the cost of a broken model). Even as challenges loom, a redemptive path emerges: value-based care. This vision puts health outcomes at the center and offers hope for rebuilding trust in a weary system. Once, healthcare was like Scrooge's counting house, driven by volume rather than human need. Every test, every procedure was billed, leaving little room for unbilled compassion. But pioneer systems proved that aligning incentives with health pays off: patients in value-based programs live six to eight years longer than average, thanks to earlier diagnosis and superior chronic care. By weaving technology, team-based practices, and a renewed social conscience into care, we can move from isolation toward inclusive understanding and healing.
O Holy Night: A Thrill of Hope for the Weary
Christmas Eve carries a quiet that weary bodies know well. For many living with serious illness or caring for someone they love, hope is not a loud emotion but a physiological shift that happens when someone finally feels understood. O Holy Night captures this truth. The weary world rejoices not because the burden disappears, but because presence, clarity, and being truly heard create a measurable easing of the body and mind. In the exam room and at the bedside, hope takes root in moments of connection, meaning, and gentle orientation. It is the kind of hope that steadies people through long nights.
Keeping Silence: Reverence in the Exam Room
Reverence may seem out of place in modern healthcare, yet research shows that silence, presence, and sensory stillness can create the conditions where patients finally feel safe to speak the truths they have been carrying alone. Let Mortal Flesh Keep Silence offers a language for this posture, and the exam room becomes its own sacred threshold when clinicians listen long enough to hear the story beneath the symptoms, create quiet that heals rather than isolates, and offer presence close enough for connection but calm enough for clarity. In a system full of noise, fragmentation, and digital distance, reverence becomes a form of clinical skill that restores dignity and brings the human voice back to the center of care.
It’s Beginning to Look a Lot Like Christmas: The Science of Noticing Small Signs
Sometimes health begins to shift in the smallest ways, long before someone feels “better.” It’s Beginning to Look a Lot Like Christmas captures that quiet truth. Just as early decorations signal a season on its way, subtle changes in energy, clarity, routine, or symptom patterns often appear before confidence returns. Noticing these early signs is a clinical skill and a human one. It helps patients and families recognize direction, regain motivation, and feel less alone in the slow work of healing.
Obedience, Not Outcome: The Humble Medicine of Everyday Care
George MacDonald challenged the idea that truth must justify itself through immediate or dramatic results. He taught that truth is known in the doing, through steady faithfulness. Healthcare often struggles with a similar expectation. We tend to equate healing with rapid improvement, clear lab changes, and visible progress. Yet for many people living with chronic illness, healing is not an event but a daily practice. It shows up in refilling medications, attending appointments, and continuing routines that sustain health even when change is gradual. These ordinary acts are forms of hope in motion.
Public health models now recognize this reality. Approaches that emphasize self-efficacy and continuity acknowledge that sustained engagement shapes outcomes as much as clinical intervention. Precision public health directs attention and resources toward those who most need them, allowing care to adapt to real lives rather than asking people to fit rigid systems.
This is true for clinicians as well. Burnout often arises when effort feels disconnected from meaning. When care is reduced to throughput, the deeper purpose of the work becomes obscured. MacDonald reminds us that presence, patience, and integrity are not peripheral to healing. They are part of the healing itself.
The Light That Learns Our Name: MacDonald’s Phantastes and the Formation of Clinical Attention
“She seemed to shine with an inward light, but the marble gleamed through it like the white tone through the flush of the rose.”
—George MacDonald, Phantastes
There is a moment in Phantastes when Anodos encounters a marble woman in a quiet glade. The figure appears still, yet undeniably alive; carved form and living presence intertwined. He senses that there is more before him than he can understand, but his sight is not yet prepared for such recognition. MacDonald is not illustrating ignorance. He is illuminating development. Perception, in his world, is something the self must grow into. Modern healthcare lives within the same tension. Clinicians and patients sit together every day, exchanging symptoms, explanations, and plans. Yet both can walk away unseen and unseeing. The chart may be complete, and still the story misunderstood. A diagnosis may be accurate, yet the meaning of illness remain unspoken. To care well is not only to know, but to learn to see… to cultivate the ability to notice what is quiet, interior, or unfolding. This requires attention. It requires time. It requires companionship. The work of healing begins not with expertise alone, but with perception that is continually being formed.
A Stern, Sad, and Distrustful Man: Cynicism as Diagnosis in Healthcare
Goodman Brown lost his faith when he saw the flaws in the people he once trusted. In healthcare, disillusionment can lead to something similar; moral injury, detachment, even cynicism. But the challenge isn’t to stay innocent. It’s to stay human, even after we’ve seen too much.
The House We Inherited: Healthcare’s Haunted Architecture
Hawthorne’s The House of the Seven Gables reminds us that injustice doesn’t disappear. It settles into the walls. Our healthcare system, too, is an inherited house: intricate, costly, and haunted by the wrongs that shaped it. From racial inequities to misaligned incentives, today’s fractures trace back through generations of policy and power. But as Hawthorne suggests, curses aren’t lifted through destruction; they’re healed through humility, compassion, and connection.
The Scarlet Letter: Stigma, Shame, and the Systems That Mark Us
The Scarlet Letter might not feel like a Halloween story. There are no ghosts, no Gothic mansions. Sometimes, though, the banality of a hell is still a hell. Hawthorne’s world is one of polite systems that confuse shame for morality and call it order. Modern healthcare has its own versions of that. Providers get branded “difficult,” “too idealistic,” or “not a team player.” And yet, like Hester Prynne, many stay. Not to defend the system, but to redeem what’s still good inside it… the quiet, stubborn act of care that changes what the letter means.

